Shipping Policy
Shipping Policy – Acmeden Solution
Delivery Coverage and Processing
Delivery Coverage:
Acmeden Solution delivers products to 20,000+ Pin Codes across India, ensuring wide national reach.
Shipping Timeframe:
Orders are typically shipped within 48 working hours of order receipt.
Delivery by our logistics partners generally takes 3 to 10 days.
Delivery timelines may vary depending on location, accessibility, festive rush, or unforeseen events such as natural calamities.
Delivery and Contact
Delivery Issues:
If you have not received your order within 10 days, please contact us at:
📧 info@acmeden.com
📞 (Add your preferred phone number if applicable)
Undeliverable Pin Codes:
Serviceability is checked at the time of order placement.
If you are able to place an order but later your Pin Code becomes unserviceable:
Your order will be cancelled, and
A refund (for prepaid orders) will be processed within 48 hours.
Shipping Fees and Special Cases
Damaged / Incorrect Products:
If you receive a damaged or wrong product, please contact us immediately at info@acmeden.com
.
(Refer to our Return & Refund Policy.)
Delivery partners will not be able to assist with product-related issues.
Order and Address Handling
Address Accuracy:
Please ensure that your shipping address, including Pin Code and contact details, is accurate and complete.
Orders cannot be edited after they are placed.
Each order can be shipped to only one address.
Order Cancellation:
In exceptional cases where delivery is not possible at your location, AcmEden may cancel the order.
Refunds for prepaid orders will be processed within 48 hours of cancellation.
Delivery Attempts and Multiple Products
Delivery Attempts:
Our courier partners typically attempt delivery three times.
If all attempts fail, our team will reach out to help coordinate the delivery.
Multiple Products:
If your order contains multiple items, they may be shipped from different warehouses.
In such cases:
You may receive separate packages, and
Each will have unique tracking details.
This may slightly extend the overall delivery timeline.
Contact for Assistance
For any shipping-related queries, reach out to us at:
📧 info@acmeden.com
Notes
Delivery timelines are estimates and may vary due to courier load, regional restrictions, weather conditions, or other logistical factors.
For return-related information, please refer to our Return & Refund Policy.